The speed of supply can vary, depending on what is being requested and where it is coming from. All requests are transmitted the day after receipt in the department, and BLDS inform us from the following day onwards of the articles they have posted to requestors.

The loan period is stipulated by the lending library. In most cases it will be four weeks or more, unless the item is in heavy demand. Journal articles are usually supplied as photocopies for retention

It may be possible to renew a loan – please enquire at the Document Delivery Service. There is a charge for renewing a loan which must be paid at the time of making the renewal request

Staff and students must apply using the Online Document Requesting Service. Subscribing members (General Council/Special Reader etc) should use the Document Supply Request Forms which are available at the Document Delivery Service on Level 3 and online in HTML, Word 6.0 and Acrobat PDF formats.

Any student or staff member can register to submit ILL requests online. Complete the Registration Form and once your registration has been validated you can Submit Requests Online.

Some items may be marked 'For Use in the Library Only' - this has been imposed by the lending library. In these cases the material will not be allowed out of the building.

Adobe Reader 8 - If you have Adobe Reader Version 8, it is now possible to download SED documents with a new software application called Adobe Digital Editions (formerly eBooks). Adobe Digital Editions is separate to Adobe Reader 8 and provides the encryption that ensures you comply with the copyright restrictions attributed to your SED download. For more information please visit British Library - Adobe Reader 8 FAQ.

UK libraries - apply to dds@lib.gla.ac.uk quoting your BL account number and request reference number Libraries Abroad - apply to dds@lib.gla.ac.uk. Loans will be for consultation in your library only. Our charge is 1 IFLA voucher per item. Please confirm you can supply this voucher when making your application. We do not lend material published before 1900 or items held in our Special Collections dept.

We will loan up to 125% of the MSRP (Manufacturer Suggested Retail Price) plus refundable adds, (such as GAP Insurance and Mechanical Repair Coverage) for our most qualified borrowers. On used cars, we will loan up to 125% of the NADA (National Auto Dealers Association) retail value, plus refundable adds

Terms vary. The most common new and used vehicle terms are three to five and a half years. New and used vehicles with values greater than $15,000 qualify for a six-year term.